Privacy policy for celitoraquix.com

Learn how your data is collected, used, and protected.

Introduction to our privacy approach

Protecting your privacy is important to us. This policy explains how your information is handled when you use our website and services.

By accessing celitoraquix.com, you agree to the practices described here regarding your personal data.

Data collection and processing

We collect information you provide directly and data gathered automatically through your use of our site.

Information you provide directly

  • • Contact details submitted in enquiry forms
  • • Details provided when subscribing to services
  • • Feedback or communication with our team
  • • Billing or payment information submitted securely
  • • Preferences or settings you choose

Automatically collected information

  • • IP address and device details
  • • Browser type and operating system
  • • Pages visited and actions taken
  • • Date and time of access
  • • Cookie and analytics data

How we use your data

Your data is used to deliver our services, handle your enquiries, and improve your website experience.

  • • Responding to your requests
  • • Processing subscription payments
  • • Providing access to planners
  • • Improving website functionality
  • • Monitoring service performance
  • • Complying with legal obligations
  • • Communicating important updates

Our commitment: We do not sell your personal information. Data is only shared with trusted providers when necessary to deliver our services.

Data sharing and disclosure

We only share data with third parties required to support our operations, such as payment processors or IT providers.

Service providers

Our service providers are contractually bound to protect your data and use it only as necessary for providing their services.

Legal obligations

We may disclose information to comply with legal or regulatory requirements.

Anonymous statistics

We may use aggregated, anonymous data to analyse website usage and improve services.

Your data rights

You have the right to access, correct, or request deletion of your personal data at any time.

  • • Request a copy of your data
  • • Correct inaccurate information
  • • Request deletion of data
  • • Obtain data in a portable format
  • • Object to certain processing uses
  • • Request a restriction on processing

To exercise your rights, please contact us using the details provided in this policy.

How we protect your data

Your information is safeguarded with technical and organisational measures appropriate for the level of risk.

Technical protection measures

  • • Encrypted data transmission
  • • Firewall and network security
  • • Access controls and authentication
  • • Regular security audits

Organisational measures

  • • Staff training on data privacy
  • • Limited access to personal data
  • • Confidentiality agreements
  • • Incident response procedures

Data retention policy

We retain your personal information only as long as necessary for the purposes outlined in this policy.

  • • Account-related data is kept for the duration of your subscription.
  • • Enquiry and planning data is retained for service improvement.
  • • Correspondence is archived in line with legal requirements.
  • • Payment details are securely stored and then deleted.
  • • Marketing preferences are retained until you opt out.

Data may be anonymised for reporting after retention ends.

International data transfers

If your data is transferred outside Australia, we ensure appropriate protections are in place.

  • • Data transfer agreements
  • • Standard contractual clauses
  • • Reputable third-party providers
  • • Security standards compliance

Cookies and tracking

We use cookies to enhance your experience and understand site usage. See our cookie policy for details.

Types of cookies used

  • • Enable core site functions
  • • Track site performance metrics
  • • Remember your preferences
  • • Support enhanced features

You can manage cookies in your browser settings.

Policy changes and updates

We may update this privacy policy periodically. Changes are effective upon posting.

  • • Website notifications
  • • Email updates where relevant
  • • Policy version date listed
  • • Contact details for questions

Check this page regularly for the latest updates.

Contact regarding privacy

For privacy-related questions, please contact our team using the details below.

celitoraquix

373 Bay Street, Port Melbourne, VIC 3207 Australia

Phone: +61.8.0259.3230

Email: content@celitoraquix.com

Last updated October 8, 2025

Effective from October 8, 2025